As a boy I learned that the creators of Navajo blankets purposely weave a flaw into each of their creations.
For a variety of reasons, I've been thinking quite a bit about flaws and the process of innovation, and I'd like to explore this Navajo blanket idea in that context over the next few weeks. I have an inkling that it may be the key to unlocking the potential of heretofore crappy service experiences, such as professional house painting. Who knows, this just might be the next Beausage.
Before we reach that point, I need your help to answer a few questions:
- Is (or was) this a legitimate cultural Navajo tradition, or is it a myth concocted to dupe tourists and elementary school children?
- If it is a real thing, does it have a name?
- Can you think of any examples from your own work experience where a purposeful flaw became a beautiful thing?
Please share a comment below or drop me an email.