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Hey Diego:
I love this one. We just had a big mistake on our team yesterday and everyone felt pretty badly about it. It was important for us to move forward and learn from it, and I think we will within the team, but I found myself wondering about the "reputation risk" we face when making mistakes in more distant relationships. I think over time people see a pattern of mistake, recover, win; but how do we make sure this doesn't turn into mistake, distrust, lose?

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