"It is the joy, passion, and beauty that we infuse into life that is the glory of the human species. I think leaders can contribute to that joy— and to its extinguishment. I think administrative memoranda should be constructed as works of poetry, that organization charts should be exquisite pieces of sculpture, that relations between a boss and subordinate should have the qualities of a Balanchine ballet, that work should include immersion into a glorious fiction."
from A Conversation With James G. March on Learning About Leadership, by Joel Podolny
Academy of Management Learning & Education, 2011, Vol. 10, No. 3, 502–506. http://dx.doi.org/10.5465/amle.2011.0003