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Hi Diego nice to “meet” you,
I really enjoyed your touch-point on emotional connections and green products.
I recall a Stanford Social Innovation Review article, The Other CSR, developing insight into consumer social responsibility and how consumers are willing to seek out products that meet functional needs, however, are not willing to compromise on functionality for features of social responsibility. I agree that consumers cannot be sold on CSR claims alone, and there is a heightened value proposition for business in connecting emotionally with people in a way that promotes behaviour change, while enhancing economic prosperity. Perhaps a great example of this would be serial sustainable entrepreneur Chef Jamie Kennedy [Canada] who takes a slow-food approach to food, advocating local food choices as part of his brand proposition. The chef is an interesting role as both designer and maker, definitely engaging in the design process on a daily basis. In a recent Toronto Life [July 2007] article Kennedy said “We can change the way people source their food – not by preaching, but by making it delicious.” That for example, focusing on consumers’ desirability and functionality of food is a route towards change through emotional and needs-based responses, rather than force-feeding CSR messages. A little taste beyond the tongue…

Diego - I'm possibly reading this far too literally but in my 'eyes' green = safety & mother earth and red = danger & the devil; well at least that's with my own 'colour theory' hat on.

And as colour theory is very much emotionally based, so is our reaction to pretty much everything around us. Our initial emotional response unlocks our ultimately influential rational response. So I agree, we might indeed do well to make green more 'sexy', attractive and desirable if green issues, products and services are to be more broadly accepted.

And there's the thing, mediating that delicate balance between functional sustainability and market desireability.

And on a personal note, I find the image of a Target Timbuk2 bag extremely 'sexy' and cool. How can I get hold of one?

There - desirability just kicked in.

(and hope you enjoy 'interesting' here in London)

Melissa -- thanks for the nice way you tie this set of ideas back to CSR. I'm going to spend some looking up Jamie Kennedy. I love his quote.

Alex -- I'm going to ask Brian whether the Target Timbuk2 bag is a "real" product or just a prototype. I'll post an update here once I find out. Cheers.

You might find these Freitag bags, made from old truck tarpaulins, seat belts, etc. a target of interest.. (they do them in red). Read their story here http://www.freitag.ch/

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